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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we strive to ensure that the product you receive matches the images displayed on our website. However, please note that there may be slight variations in color due to differences in screen settings and lighting conditions. If you have any concerns about the product received, please contact our customer support team, and we will be happy to assist you.

How should I store my essential and herbal oils?

Store your oils in a cool, dark place away from direct sunlight and heat. Keep the bottles tightly closed to prevent oxidation and preserve their quality and potency.

How can I return an item?

We ensure to satisfy our customers by delivering them their desired products. However, in case of any issue regarding the products, read the Eternal Beauty returns page to understand our affable return policy.

Are your oils pure and natural?

Yes, at Eternal Beauty, we ensure that all our essential and herbal oils are 100% pure, natural, and free from synthetic additives. We source our oils from reputable, organic farms and test each batch for quality and purity.

Do you ship internationally?

Yes, Eternal Beauty ships internationally. Shipping rates and delivery times vary depending on the destination. Please refer to our Shipping Policy page for more details.

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